Returns & Exchanges

Pretty Parrot Jewelry wants you to be completely satisfied with your purchase. We gladly accept returns with our easy return policy. If there are any errors that were made on your order, please contact us at within 7 days of receipt. All return transactions including refunds or exchanges must be completed within 21 days. We highly recommend that you inspect each product carefully upon receipt, as this will allow us to correct any issues in a timely manner.

Incorrect or Defective Items

If your fashion jewelry order contains any incorrect, damaged, or defective items, please contact us right away. We have policies in place to take care of such issues for you, and we welcome the chance to make things right.

Final-Sale/Final Sale/Special Order

All the fashion jewelry items and accessories in our “On Sale” category has been drastically reduced in price, therefore, they are not eligible for a return or exchange. Please be aware when purchasing that this is literally a final sale, and if you send back the jewelry for a return or exchange we must simply send the original purchase back to you.

Restocking Fees

Any non-defective items (in case you change your mind) that are being returned will be subject to a 15% restocking fee.